Book a call with your FDE
The Book a Call section lets you schedule live conversations with your Fractional Digital Engineer (FDE). Whether you need a strategy session, a quick check-in, or hands-on training, you can find a time that works and book it directly from the platform.
Book a session
Click Book a Call in the left sidebar. On mobile, tap the menu icon in the top-left corner first.
Choose from the options at the top of the page. If you are not sure which type fits, pick ad-hoc - the session types below explain the differences.
The calendar shows your FDE’s available slots, displayed in your local timezone. Click the one that works for you.
If you want a focused session, add a note about what you want to discuss - it is optional but helpful. Then click Confirm.
You should now see the booking at the top of the Book a Call page, and a calendar invite with a video call link in your email inbox. A reminder email arrives 24 hours before the session.
Choose the right session type
Your FDE offers several types of meetings depending on what you need:
- Strategy sessions - Deep-dive conversations about your business objectives, priorities, and next steps. Usually 45-60 minutes.
- Check-ins - Regular progress reviews. Your FDE walks you through what has been delivered, what is in progress, and what is coming next. Usually 20-30 minutes.
- Training - Hands-on walkthroughs of new workflows, tools, or platform features. Your FDE shows you how things work and answers questions in real time.
- Ad-hoc - Anything that does not fit the other categories. Got a quick question or need to discuss something specific? Book an ad-hoc session.
Your FDE is the Advizr team member assigned to your engagement. They know your business context, your objectives, and what has been built so far - so a call with them starts from where you are, not from scratch. That is why booking goes straight to your FDE’s calendar rather than a general support queue: no triage, no re-explaining your setup to someone new.
Reschedule or cancel
If you can no longer make a session, open Book a Call and find your upcoming booking. Click Reschedule to pick a new time, or Cancel to free up the slot. Try to give at least 24 hours notice when cancelling.
Your upcoming sessions
The Book a Call page shows your next scheduled session at the top, including the date, time, session type, and your FDE’s name. Past sessions are listed below for reference.
Book a CallIf something goes wrong
- No available slot works for you. Message your FDE in Chat with a few times that suit you - they can open up a slot outside the standard calendar.
- The calendar invite never arrived. Check your spam folder and confirm the email address on your profile is correct. Your booking still exists - the time is shown at the top of the Book a Call page.
- The video link does not work at call time. Reply to the calendar invite or message your FDE in Chat - they will send a fresh link.
- You need to cancel with less than 24 hours notice. Cancel the booking anyway so the slot is freed, then drop your FDE a quick message in Chat.
Still stuck? Send your FDE a message in Chat with your browser, a screenshot, and when it happened.