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General FAQ

Answers to the most common questions about the Advizr platform. If you don’t find what you’re looking for here, ask your team in Interact or book a call with your FDE.

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Help section of the client portal
Start with your team in Interact, or browse the FAQ.
What is Advizr?

Advizr is an AI transformation partner for small and medium businesses. We pair you with a dedicated Fractional Digital Engineer (FDE) who builds custom AI workflows for your business, trains your team, and manages the technology so you can focus on running your company. The platform at advizrclients.com is where you manage the engagement — set goals, upload documents, chat with AI, and review proposals.

Who is the platform for?

The platform is designed for business owners and their teams. You don’t need technical skills to use it. The interface is built around plain-language asks, clear dashboards, and guided workflows. Whether you’re a sole founder or have a team of 50, the platform adapts to your role and needs.

How do I get started?

After signing up, you’ll receive an email invitation. Click the link to set your password, then log in at advizrclients.com. A five-step onboarding wizard guides you through setting your first goals, adding your source documents, booking your kickoff call, and asking your team for something for the first time. The whole process takes about 15 minutes. See Getting started for a full walkthrough.

What can I do in the platform?

You can chat with AI that knows your business context, set and track business objectives, upload documents for analysis, review transformation proposals from your Advizr team, access learning content, book calls with your FDE, and monitor automated workflows. The platform is your central hub for everything related to your Advizr engagement.

What is a Fractional Digital Engineer?

Your FDE is the Advizr team member assigned to your engagement. They’re a real person — not a bot — who builds your workflows, configures your AI tools, and meets with you regularly to review progress. “Fractional” means they work with you on a part-time basis as part of your subscription, rather than as a full-time hire.

How much does Advizr cost?

It depends on scope, and we quote it rather than publish it. There are three tiers, each with an initial build fee and a monthly retainer, and every tier includes both the build work and the education — they’re never sold separately. You get a fixed number in writing before anything starts, and it does not move mid-engagement. See How pricing works for how the number is set and what each tier covers.

Is there a long-term contract?

No. Every tier is month-to-month after the initial build. You can cancel anytime with 30 days’ notice — no termination fees, no lock-in periods. Your access continues until the end of the current billing period. See Billing for details.

How often should I log in?

Most clients check in a few times per week. Dashboard shows what needs you and what has happened, so a quick daily check keeps you up to date. If you prefer less frequent visits, enable email digests to get summaries delivered to your inbox.

Can my team use the platform?

Yes. You can invite team members from Team management. Each person gets their own login and a role that controls what they can see and do. Roles include Client Admin (full access), Client Viewer (read-only), and Client Consumer (a simplified, chat-focused experience). See Roles and permissions for the full comparison.

Still have questions? Book a call

Next steps#

TroubleshootingFixes for login failures, slow pages, a team that will not respond, and upload errors. Data and privacyHow your data is stored, protected, exported, and deleted. PricingThe full breakdown of Catalyst, Acceleration, and Partnership tiers in CAD.
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